Service Center

FAQ

What are the precautions for taking the product?

The recommended daily dosage of the product is 1-2 bottles, one bottle per serving. It is recommended to take it during the day, preferably before lunch or dinner due to its anti-sugar properties. As the product contains natural plant ingredients, there may be slight sedimentation or coagulation, which does not affect its usability. Please shake well before consuming.

Who should not take the product? And Why?

The product is classified as a food in New Zealand and China. The ingredients used in the formula undergo strict SGS testing for each batch and are materials permitted for use in ordinary food. indicating its suitability for a wide range of individuals. Specific individuals with special medical conditions should consult relevant doctors.

Will the product cause adverse reactions?

Adverse reactions may occur due to various factors such as diet and lifestyle. However, the ingredients used in the product formula are generally recognized as safe for consumption and should not typically result in adverse reactions. Some individuals may experience a slight warming sensation after consumption, attributed to the invigorating and warming ingredients in the formula.

Is the product added with preservatives?

No, preservatives are not added to the product. It undergoes processing using high-pressure sterilization technology, effectively eliminating microorganisms. With proper sealing, microbial growth is prevented without the need for additional preservatives.

In light of the product's dark color and sour and sweet taste, are colorants, flavors, and artificial sweeteners added?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@sahara.com and we will contact the shipping company.

Do I have to create an account?

No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.

How do I change my account password?

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.